Covid-19 and remote working has highlighted a key issue with traditional PBX telephone systems, they prevent rather than enable businesses agility.
Covid-19 and remote working has highlighted a key issue with traditional PBX telephone systems, they prevent rather than enable businesses agility.
The last few months has seen many businesses have to find creative ways to manage day-to-day activities like their telephony systems.
Choosing the right IT partners has never been more important. Most businesses have relied heavily on their IT service provider (or MSP) over the last few recent months, especially for support transitioning users from the office to remote working.
Last month we 'celebrated' the anniversary of GDPR legislation becoming legally enforceable. 2 years on, a lot has happened. Some of which, as our guest blogger Tim Dunn explains below, may have distracted some organisations from gaining real visibility over their sensitive data and PII.
Even before Covid-19 many companies and organisations were moving towards a more mobile workforce with flexible and remote working. In just a few weeks, Covid-19 has accelerated that trend and we’re now in an era where flexible and remote working is no longer seen as a perk, it’s normal.
A key component of the General Data Protection Regulation (GDPR) is the ‘Right of Access’. This is your right, and mine, to obtain a copy of all personal data a company or organisation processes and stores.
In the pre-COVID-19 working world, one of the most self-explanatory and welcome acronyms you could come across was ‘OOO’. ‘Out of office’ – a simple message on your email account letting co-workers and acquaintances know that you’d be away from your desk for a period of time.
Rapid deployment of remote working to address the Covid-19 crisis has resulted in many B2C businesses failing to meet their own GDPR policies and data protection practices. While the Information Commissioner’s Office (ICO) has stated that it “won’t penalise organisations that we know need to prioritise other areas or adapt their usual approach during this extraordinary period” this extension won’t last forever. Companies need to ensure they know what data they hold and where it resides, on premise and remotely, the pandemic is not an excuse for non-compliance.
Covid-19 and the lockdown has dramatically increased the use of Virtual Private Networks (VPNs). At the beginning of 2020 most organisations would have had the majority of users connecting to the network locally, and just a handful of remote workers connecting via a VPN. Since March 23th that dynamic has changed, with the majority of users now relying on remote connectivity for work.
If you and your team haven’t quite got to grips with using Microsoft Teams for meetings, here we provide some practical tips for managing and participating in them more effectively, and Teams meeting etiquette.
As we enter week 4 of lockdown here in the UK, the task now for many companies who have rapidly deployed remote working is to keep morale and productivity levels high. It appears that we have another 3-4 weeks of lockdown before restrictions ease; and even then, it’s unclear when we can all return to business as usual.
For many businesses the last few weeks have been spent firefighting as business continuity plans are rapidly enacted and remote working is deployed.
The Internet is awash with technical advice for remote working. From what collaboration tools to deploy such as Office 365, Teams, Zoom, Slack etc., to how to get better visibility on who’s accessing your network remotely and how to secure mobile devices.
We recently shared a blog post about planning for wide-spread remote working should the government shutdown schools or restrict movement to contain / delay the spread of coronavirus.
As it’s looking more likely, but not definite, that coronavirus will become an epidemic here in the UK, many companies are assessing their collaboration technology and reviewing remote working options.
Increasingly companies are extending their IT service desks to offer users out-of-hours IT support. The infographic below explores the 5 key drivers which our clients most often cite as their reasons for outsourcing to a global service desk. Does your organisation have a requirement for out-of-hours IT support? Have a look to see…
The benefits of cloud migration are well documented. UK cloud spending rates are set to rise 2.8% from 2019 to 2022, with 11.5% of IT spending being for cloud services by 2022, as more organisations reap the productivity, agility and financial benefits of cloud migration.
Artificial intelligence (AI) is transforming workplaces around the world, helping employees work smarter and improving their performance. But in many cases you’re probably not even aware that the tools you use deploy AI technology.
Last Tuesday (14th January) was a momentous day in the computing world when support for Windows 7 ended. For most organisations this was old news, they had already enrolled in Microsoft 365 or upgraded to Windows 10.
You may have noticed that we’ve re-energised our blogging recently with more content about the digital workplace, and increasing productivity, collaboration, agility and all those wonderful benefits digital transformation can deliver.
Over the next decade Generation Z, those born in the mid to late 90s, will be entering the workplace in large numbers and disrupting the way we work well into the future.
Comparing cloud migration providers is not easy. Not least because on the surface we all seem to do the same thing, deliver the same value and at a comparable price.
Sustainability in the workplace has moved up the agenda rapidly over the last 12 months. Environmental consciousness is at an all-time high, with activists like Greta Thunberg and Extinction Rebellion protestors raising awareness.
Breakout areas with foosball tables, beer Fridays and yoga classes at lunchtime are just some of the many HR recommendations for creating a happy workplace.
Microsoft Intune, the mobile device management (MDM) solution, has been a key enabler of the BYOD revolution for many organisations.
SharePoint is a server environment from Microsoft which makes collaborating on and sharing documents within an organisation much easier. This makes it an incredibly resourceful application when working on projects in groups.
There are lots of Office 365 management tools that can help you increase your productivity and embrace digital transformation. In our latest video, we take a look at some of the Office 365 apps which are empowering users to work more efficiently.
Office 365 has played an enormous role in digital workplace transformation. It’s given you a more efficient IT setup, cut down the time you spend on admin, let your employees work remotely and protected you from the latest cyber threats. But a complete company directory can make it even better.
Not sure how to get started with Microsoft Azure? Well good news, it can be easier than you think. By thinking about things like goals, security and budgets before you start using Azure, you can ensure you’ll get the most out of it. Here are several tips for getting started with this cloud platform.
Last week, we held our Digital Productivity in the Workplace Seminar. There was a lot of great insight into how tools like Office 365 are changing the workplace for the better.
With so many different products and services available at market, going green can make your business stand out. It has never been more important to separate yourself from the competition, and even if you're not the worlds most eco friendly company, small green changes to your business can help your bottom line and make a difference to the planet.
We understand that putting solar panels on your office roof (although very environmentally friendly!) may not be the easiest first step on your eco-friendly journey, that's why we've compiled 3 quick and easy ways for your business to go green:
Cloud Business is pleased to announce the addition of DocuSign - the global market leader in e-signature solutions to our cloud services portfolio.As digital workplace experts, we specialise in helping our clients harness digital productivity within their working environments. DocuSign's Digital Transaction Management and eSignature services are proven to play a pivotal role in increasing productivity within the Digital Workplace, especially in an Office 365 user environment.
Cyber attacks have been on all of our minds since the recent WannaCry ransomeware on the NHS. However, it is important to remember that ransomware attacks can affect any size business and cause a multi-plus of problems. Infected data can become inaccessible and pave the ransom fuel for further attacks of this nature. In this post we will look at the risks when storing file data in Office 365 and what can be done to protect your Office data.
You have heard of SharePoint and its capabilities as an enterprise tool to boost productivity and facilitate collaboration. An intranet-in-a-box is a set of templates and functionality that transforms the out-of-the box SharePoint experience. The new intranet-in-a-box revolution is set to bring corporate intranet technology within the grasp of SMBs. Many of these intranet solutions have sophisticated features such as a news publishing process, social media capabilities, Business Intelligence (BI) reporting functionality and come designed for enhanced mobile collaboration.
Everyone has witnessed the effects of an email hack, whether at work or at home. While your risk of being hacked may seem low, the threat to your company’s data is serious. Business email continues to be the primary security threat employers face-specifically, malicious email attachments, spear phishing and ransom ware.
In the modern workplace employees are increasingly dependent on mobile devices to complete daily work tasks, but with these demands come unique security challenges.
At Cloud Business, we have managed the Lotus Notes to Office 365 migration for thousands of users. This has allowed us to codify our approach into a 5 step procedure. This approach can make a complex migration procedure straightforward and means there are no nasty surprises or down time and lots of happy users!
Here's an overview of our 5 step migration procedure:
When Accountex surveyed 14,000 accountancy clients, these were named as the biggest challenges.
Here at Cloud Business, we have been helping our customers migrate from Lotus Notes to a modern Microsoft Office 365 workplace for the past 4 years. One of the first questions we ask is, why do you want to migrate? This is important to help plan the migration strategy, timing and the level of user engagement needed to make the transformation successful.
Delve Analytics is available to purchase as an add-on license for Office 365 users or as part of the E5 SKU.
Once you have purchased your licenses and assigned them to your users, there are further steps needed to begin the background data collection.
Microsoft released the update to OneDrive late last year that gave Office 365 users the option to take advantage of the more stable consumer sync client. This also links within SharePoint, an enterprise tool to boost productivity and facilitate collaboration.
What does end of support for Internet Explorer mean?
Beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical supports and security updates. Internet Explorer 11 is the last version of Internet Explorer, and will continue to receive security updates, compatibility fixes, and technical support on Windows 7, Windows 8.1, and Windows 10.
Office 365 Groups are a mixture of the services offered as part of Office 365 and they've got some great potential.
For small businesses I believe Groups functionality can be harnessed right away as an easy to use planning and collaboration space for teams.For larger businesses, Groups don't offer the management or governance settings required and things could quickly get out of control.
The supported User Agent Strings for ADFS 3.0 by default do not support Single Sign-On from Third-Party browsers, i.e. Firefox and Chrome. To enable this functionality you can add additional supported User Agent Strings to the ADFS configuration.
Do you ever find yourself needing to find users with a specific email domain in Exchange but find yourself battling the correct syntax with the filter command, or waiting ages for it to get through all your objects using the Where-Object command?
Whilst I worked at Microsoft one resource we all used continually was a knowledge management portal known internally as “Infopedia”. It was a search driven SharePoint portal that allowed you to find information (documents, presentation and experts) on pretty much everything. Back in those days it was a combination of search results and pages that were curated by subject matter experts (a little like WikiPedia).
I've been lucky enough to be in Chicago for the Microsoft Ignite conference this week, and here are some points I have picked up about changes to OneDrive for Business.
Microsoft have been talking about their current storage solutions on OneDrive for Business and they have realised the enterprise storage solution isn't enough for what you need. What Microsoft are also doing is changing that.
There have been some issues identified using Office Mobile Apps on Android devices when using ADFS 3.0 which are caused by the fact that the Android apps don't support Server Name Indication (the ability to run multiple SSL certificates on a single IP address).
Here are a couple of tips to get the most out of your business collaboration on OneDrive for Business.
OneDrive for Business allows you to create anonymous links for access to individual files however this feature only allows users to view or edit the files in the browser.
Recently Microsoft announced the release of updates to Office 2013 clients and Office 365 to support new authentication flows enabled by the Active Directory Authentication Library (ADAL). Now this article is a little confusing so what does this actually mean?
We have run into an issue several times at customers when preparing for a Microsoft Exchange installation, and thought it would be good to share!
Displaying a list web part from a parent site to a sub-site, or a sub-site to a parent site is a common requirement. SharePoint Online 2013 allows you to do this by publishing the list to the 'site gallery', at which point it is made available to add as a web part on parent or sub-sites within the same site collection.
It is often the case that companies will want to protect their email data from being deleted accidentally, or intentionally. Often there are legal requirements for all correspondence to be kept for a number of years.
When Microsoft launched the Kinect as an addition for the Xbox 360, few would have predicted how successful the vocal recognition and motion tracking camera would be, not just for gaming, but beyond it as well. With the blessing of Microsoft, developers, researchers and companies have used the Kinect for a wide variety of purposes.